Privacy Policy

Last updated: May 2026

Thank you for visiting Rimayra. We value your trust and are committed to protecting your privacy and personal data. Rimayra is powered by Shopify, which enables us to provide our services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from our website.

1. Personal Information We Collect To provide our services, we collect personal information about you from a variety of sources.

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Order information including your payment confirmation, billing address, and shipping address.

  • Device information including your IP address, browser, and information regarding your interaction with the website.

2. How We Use Your Personal Information We use your personal information for the following purposes:

  • Providing Products and Services: We use your personal information to process your payments, fulfill your orders, and arrange for shipping.

  • Marketing and Advertising: With your consent, we may use your information to send marketing, advertising, and promotional communications by email, text message, or postal mail.

  • Security and Fraud Prevention: We use your data to detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity.

  • By using our website and providing your contact information, you consent to receive order updates, promotional messages, emails, SMS, and WhatsApp communications from Rimayra related to your purchases, offers, and services. You may opt out of promotional communications at any time.

3. How We Disclose Personal Information We value your privacy and do not sell or trade your personal information. However, we may share your data in specific circumstances:

  • With Shopify, vendors, and other third parties who perform services on our behalf, such as payment processing and fulfillment.

  • With business and marketing partners to provide services and advertise to you.

  • To comply with any applicable legal obligations, such as responding to search warrants or similar requests.

4. Payment Security Our payments are processed securely through trusted payment gateways. We do not store your financial, credit card, or UPI information on our servers. All transactions adhere to PCI-DSS standards to ensure the secure handling of your payment data. Payments on Rimayra are securely processed through trusted payment gateways such as Razorpay.

5. Third-Party Websites and Links Our website may contain links to third-party platforms, including our social media channels. If you follow links to sites not affiliated with or controlled by Rimayra, please note that this Privacy Policy no longer applies. We recommend reviewing their respective privacy policies, as we are not responsible for the privacy or security of third-party sites.

6. Cookies We use cookies to power and improve our website and services, including remembering your actions and preferences. You have the option to disable cookies through your browser settings, but this may impact website functionality. We may also use analytics and tracking tools, including Meta Pixel and similar technologies, to improve user experience, understand website performance, and deliver relevant advertisements.

7. Security and Retention To protect your data, we implement industry-standard security protocols to prevent unauthorized access. However, please be aware that no security measures are perfect or impenetrable. We retain your personal information as needed to maintain your account, provide services, and comply with legal obligations.

8. Your Rights and Choices Depending on where you live, you may have rights regarding your personal information.

  • Right to Access: You may have a right to request access to personal information that we hold about you.

  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.

  • Right to Correct: You may have a right to request that we correct inaccurate personal information.

  • Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe option.

9. Children's Data Our services are not intended to be used by children, and we do not knowingly collect personal information about children. By using our website, you confirm that you are of legal age in your region or have received consent from a legal guardian.

10. Changes to This Privacy Policy Rimayra reserves the right to modify this Privacy Policy at any time to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted directly on this page, with the revised date indicated at the top.

11. Contact Information If you have complaints about how we process your personal information or have questions about this policy, please contact us.

  • Email: support@rimayra.com

  • Phone No.: +91 8796269957

  • Address: 47, G/F, Jangpura Road, Bhogal, New Delhi, Delhi, India