Terms of Service

OVERVIEW Welcome to Rimayra! This website is operated by Rimayra. Throughout the site, the terms "we", "us", and "our" refer to Rimayra. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our website. Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

1. GENERAL CONDITIONS By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction. We reserve the right to refuse service to anyone, at any time, for any reason. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our Service without our express written permission.

2. PRODUCTS AND SERVICES Rimayra is committed to delivering high-quality Indian ethnic wear, blending tradition with modern aesthetics.

  • We strive to ensure that all product details, descriptions, and prices are accurate; however, slight variations may occur due to the handcrafted nature of our products, screen settings, or lighting conditions.

  • Certain products may be available exclusively online and may have limited quantities. Product availability is subject to change without notice.

  • We reserve the right to limit product sales by region or customer and to discontinue any product at any time.

  • Slight variations in color may occur due to lighting during photography, screen resolution, and device display settings.

3. PRICING AND PAYMENT All prices listed on our website are in Indian Rupees (INR) and include applicable taxes. Prices are subject to change without notice. We accept various payment methods, including credit/debit cards, UPI, and digital wallets. Payments must be made in full at the time of purchase. We reserve the right to refuse or cancel any order at our discretion, including if payment is not completed or verified.

4. SHIPPING AND DELIVERY Orders will be shipped to the address provided during checkout. Shipping times and costs will vary based on your location. While we strive to ensure timely delivery, Rimayra is not responsible for delays, damages, or loss caused during shipping or due to unforeseen circumstances.

5. RETURNS AND EXCHANGES We take pride in our products. If you are not satisfied with your purchase, please refer to our Return & Exchange Policy for detailed instructions and eligibility. Custom or personalized items are strictly non-returnable. Approved refunds, if applicable, will be issued in the form of store credit valid for 60 days from the date of issue.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION You agree to provide accurate, complete, and up-to-date information for all purchases and account creation. You are responsible for maintaining the security of your account by keeping your password confidential. We reserve the right to suspend or terminate accounts that violate our Terms or engage in fraudulent activities. By using our website and placing an order, you consent to receive transactional emails, SMS updates, WhatsApp messages, and communication related to your orders, shipping, offers, and customer support.

7. INTELLECTUAL PROPERTY All content on the Site, including images, designs, text, logos, and graphics, is the property of Rimayra and is protected by copyright laws. You may not use our trademarks or branding without our prior written consent.

8. THIRD-PARTY LINKS Our site may include links to third-party websites. Rimayra is not responsible for the content, accuracy, policies, or practices of external sites. Your interactions with third-party services are at your own risk.

9. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee that our website or services will be uninterrupted, timely, secure, or error-free. All products and services are provided "as is" without warranties of any kind. Rimayra shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the purchase of products.

10. GOVERNING LAW These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of India. Any disputes will be resolved with New Delhi, Delhi, as the venue.

11. CHANGES TO TERMS OF SERVICE We may update or revise these Terms at any time. Your continued use of our website after any changes constitutes acceptance of those updates.

12. CONTACT INFORMATION For any questions or concerns regarding these Terms, please reach us at:

  • Email: support@rimayra.com

  • Phone: +91 8796269957

  • Address: 47, G/F, Jangpura Road, Bhogal, New Delhi, Delhi, India

Thank you for choosing Rimayra. We are honored to be a part of your journey, and we can't wait to see you Slay in Desi!